Terms of Service

    1. Acceptance of Terms

    By accessing and using Xlumia's services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

    2. Services

    Xlumia provides game server hosting, web hosting, shared hosting, and dedicated server solutions. We reserve the right to modify, suspend, or discontinue any service at any time.

    3. Account Responsibility

    You are responsible for maintaining the security of your account. You must not share credentials or allow unauthorized access. Any activity under your account is your responsibility.

    4. Acceptable Use

    You agree not to use our services for any illegal activities, spamming, DDoS attacks, cryptocurrency mining without authorization, or hosting malicious content.

    5. Payment & Refunds

    All services are billed in advance. Refund requests are handled on a case-by-case basis within the first 48 hours of purchase. After this period, no refunds are provided.

    6. Data & Backups

    While we perform regular backups, you are ultimately responsible for your own data. Xlumia is not liable for data loss due to hardware failure, user error, or unforeseen circumstances.

    7. Termination

    We may terminate or suspend your account at any time for violations of these terms. You may cancel your services at any time through the client area.

    8. Limitation of Liability

    Xlumia shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

    9. Changes to Terms

    We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of updated terms.

    Last updated: April 2026